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cancellation query

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bobtheduck | 15:51 Sun 12th Dec 2004 | Technology
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signed up for broadband today via an online form can i cancel? i want to change the phone number that i will use is there a cooling off peroid allowing me to cancel?
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Avatar Image ian.miller
read the small print.

Most services can be cancelled within a time period, and before they have been provided.

otherwise a call to customer services on Monday.
21:35 Sun 12th Dec 2004
Avatar Image Oneeyedvic

Yes, it would come under the distance marketing regulations which allow you a 7 day cooling off period. This is on the basis that they have not done any of the serive yet (which I would assume not)

 

23:38 Sun 12th Dec 2004
Avatar Image Ammy

If you want to cancel just to change the phone number you put down, then just phone the the company to change the number for you.

 

No need to cancel that way.

20:12 Thu 16th Dec 2004

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