Once AOL is installed on your PC, there's no getting rid of it! I repair PC's for a living and 90% of all problems regarding internet connections are down to AOL! AOL is painfully slooooooooooooooooooow, that's my first problem with it. Friends of mine that have AOL don't get all their e-mails...whenever I send out a fwd: or an e-mail to a selection of people, it's always the ones with AOL that comes back and says "message delayed" followed a couple of days later with "message delivery failed" People go for AOL as they get taken in by the advertising...for the money, AOL is slow, problematic and expensive...when in doubt, go with BT, they aren't the best (in my opinion) but they are a million times better than AOL!