External DVD writer

[sprayermick]

My old laptop went wrong recently but a neighbour has sold me a second hand one cheap it's a Acer Aspire 2000 running windows XP, it has a CD/DVD reader built in but of course it will not burn DVDs. so I purchased an external DVD burner from Amazon, it is the plug n play type that connects only via a usb cable and has no software disc with it.
When I connected it the first time a pop up appeared after a minute or two saying "new hardware found - LG DVD ROM DRN 8080b" then it displayed " new hardware installed and ready to use" however the DVD burning program that I use, Convertxtodvd4 does not seem to see it. any ideas on how to rectify this please.

[ChuckFickens]

Have you selected the external writer under the settings menu > general > burning tab?

[sprayermick]

Hi Chuck, thank you for your answer but as I am a computer novice where do i find the settings menu? sorry to be a pain but when it comes to computers i do not have much idea, i am ok once something has been explained though.

[ChuckFickens]

click the word settings in the top menu bar.

[sprayermick]

Chuck I am looking at the top menu bar now but nowhere does it say settings, it says
File - Edit - View - Favorites - Tools - Help then on the bottom right it says
Page - Safety - Tools. thats it or am i looking in the wrong place?

[ChuckFickens]

OK, I downloaded and looked in the manual for it from here

http://download.vso-s...tXtoDVD_v4_manual.pdf

and according to that you should have a settings menu! (it's so helpful when manuals are wrong!)

Try looking on the tools menu for a settings or options and have a look round, there will be a place you can select the DVD drive it uses and I expect it set to the wrong one at the moment.

(I have no personal experience of this software BTW, as I said I downloaded the manual and had a quick look through it)

[sprayermick]

Thanks Chuck I will have another look and report back later, but as I said thanks for all your kind help!

[rojash]

"new hardware found - LG DVD ROM DRN 8080b"

ROM might be a clue. Either it's been mis-detected or it's not a writer.