Renewing Norton Security

[flicrat]

I have been sent an Email telling me my security is due for renewal and they can't do it automatically because they only have outdated card informaton.My card changed type ( Maestro to Visa) in October and I have put in this information, plus the new expiry date, but when I put in the last 4 numbers across the front - which I assume is my card number bit they want- it keeps coming up in red as invalid credit card number. ot refuses to alow me to update. Any suggestions please? ( Before I am overrun with viruses!!)

[andy-hughes]

Yep - I did mean AVG!

i wonder what that means - typing AOG - something Freudian going on ......?

Oh heck!!!!!!

[flicrat]

Thanks boxtops. The space has 12* and the last 4 numbers of my previous card - or so i assumed after 12 asterisks-! but will try the back number.

[Maydup]

I'm a happy Norton user too. Special offer here you could consider
http://www.antivirush...p3zwacCFQoZ4Qodbhns_Q

Available at a selectrion of other websites too of course!

[flicrat]

Many thanks to everyone. You have discovered I am quite clueless! I did ring that number but got tired of holding on, Shall have to try again when got more time,I suppose. I have sent an Email back to Norton explaining the problem,but am not holding my breath for a reply.(Though I did ask if it would be easier for me to go for a different product!) Have to go off site soon, but will look later to see what other brainwaves have emerged. Cheers!!

[AlBags]

You log into your Norton Account online, and change it .. or send an email requesting assistance. They have a pretty good system set up now.

[flicrat]

Thanks AlBags. Something else to try - but they don't seem very good at responding to phone calls and Emails.