Cancelling an annual train ticket - calculating the refund?

[bushbaby_de]

I'll be moving house soon so won't need my annual train ticket any more. The website says I can get a refund and it will be calculated on the day I surrender the ticket. However I can't find anywhere a formula or details of how they calculate the refund. I appreciate it's not as straight forward as divide the price by 52 and multiple by the number of weeks left on the ticket, because its a 'buy 12 months for the price of 10' type ticket. Does anyone know? I vaguely recall someone on here having vast knowledge of train ticket pricing! Thanks.

[johnny37]

The annual ticket allows for weeks of non-use, ie holidays. It used to be 6 weeks when I had one. The refund does not. You will be charged

3mths for each complet 3mths use
after that, 1 mth for each competed 1 mth use
after that, 1 wk for each complete 1 wk use
after that, 1 day for each 1 days use

No allowance is made for holidays or sick leave.

[johnny37]

ps If the new journey is with the same train company it may be better for you to have the ticket amended for the new company.

[maggiebee]

Rather than go for a refund, would it be possible to sell it on? Never travelled by train myself so that answer may be totally crazy!

[johnny37]

Sorry, for new company read same company

[bushbaby_de]

I won't need the train at all, I'll be getting a bus ticket instead, otherwise swapping it would have been a good idea :)

So basically they will calculate it based on the next season ticket I could have bought for the time I've held the ticket (which in my case will be the 6 months one as I took it out last June) plus extra full months or weeks as necessary?

I was worried they'd just calculate the full fares for the number of working days since I had it, which could leave me seriously out of pocket!

[Cathyhuns]

Many train companies calulate refunds absed upon 10 months usage. So therefore they will calculate that you have used ~ 6 / 10 of the full amount and give you ~ 4 / 10 refund less an admin fee.

[bushbaby_de]

Maggie - that wouldn't work as you need to have a photcard to have a season ticket and the ticket has your photocard number printed on it. Shame really!

[DDGG88]

did you get an answer to this? I'm in the same position.

[bushbaby_de]

I haven't moved house yet so I haven't surrendered the ticket yet. Will be in the next few weeks though so will post when I find out. I'm fairly sure there is a train fares expert on the site who hasn't answered yet though - think it might be Chris (Buenchico)?