ChatterBank2 mins ago
James Villas
Has anyone had a bad experience with either customer service rep's, mistakes made in bookings which ruin the holiday or unclean accommodation with James Villas Holidays. We have just returned from such a holiday and would be interested to hear any other similar reports. I am wondering if because people 'believe' they are reputable they put their own experiences down to being unlucky and therefore do not complain. The way we were treated by the 2 rep's we dealt with was appalling and selfish and I find it heard to believe that many other people have not suffered a similar experience.
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