National Rail Lost Tickets

[piggynose]

I booked tickets recently for a trip in July, but accidentally erased the ref No.
But surely if the booking went through, wouldn´t i have got a confirmation email?

[rockyracoon]

I booked tickets through Virgin last week and I could only get my tickets via the email link that they sent me. Have you had an email?

[piggynose]

no email

[rockyracoon]

I'd give them a ring then, they should be able to find you. Did you book online? If so, see if there's a 'manage account' section on their website.

[dzug2]

Check your spam/junk e-mail

[piggynose]

theres no manage account section on the website, nothing in my spam, will have to try ringing them.

[rockyracoon]

Piggy, at the top left hand side of the website there is a sign in option, try there.

[Canary42]

Perhpas you mistyped your e-mail address. Ringing seems the best option now.

[piggynose]

i did phone them, but it useless, they wanted to know what train company i booked the tickets with. All i remember doing was going to the nationalrail website, selecting the tickets and buying them.
i looked at the sign in place, this was useless, because i hadn´t signed up when i bought the tickets.