ChatterBank3 mins ago
be careful when booking with opodo
i'd booked a hotel with opodo and had read the terms and conditions under the details of the hotel which stated that cancellation was free until the day before arrival so when i was asked on the payments page if i agreed with the terms and conditions i ticked it - when my plans changed and i called to cancel the booking i was told that opodo would charge me a �25 admin fee - which was part of opodo's terms and conditions - they had two different sets of terms and conditions, one being the individual hotels clearly stated and the other in a link being the overiding opodo's - when i complained, they told me that i had agreed to their t&c's and that the hotels were irrelevant.
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