Donate SIGN UP

travel

Avatar Image
whitty10 | 16:22 Tue 04th Aug 2009 | Travel
5 Answers
my mum booked a holiday but its not a abta the company as gone bust and she as paid �500 up to now how does she get her money back if its not with abta can anyone help us please
Gravatar

Answers

1 to 5 of 5rss feed

Best Answer

No best answer has yet been selected by whitty10. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Did she pay via Credit Card... you may have some comeback if so...
Question Author
she paid on her credit card over the phone
Someone more knowledgable will hopefully be able to confirm/correct this: I believe you can claim back from your Credit Card company...
as its over �100 the cc company should refund her, tell her to give them a ring
If the holiday included flights, your mother can claim under the Air Travel Organisers' Licensing scheme. Click the relevant link, under 'ATOL Claim Information' here:
http://www.caa.co.uk/default.aspx?catid=27

Alternatively, as others have indicated, a claim can be made against the credit card company. (Note that debit cards aren't covered).

Chris

1 to 5 of 5rss feed

Do you know the answer?

travel

Answer Question >>