Have booked holiday ...however lots of revies latley have slated the hotel. Am I able to change my board or hotel. Where do I stand ...what options do I legally have. TIA
If you've booked through an agent tell them this and usually they just transfer you to another hotel so long as there's a few months between now and your arrival date. There are cancellation policies with insurances so changing hotels at least a month before arrival shouldn't cause any problems.