he charged £50 for this, which was not the actual ferry payment - we found we had to stump up at the ferry port, so the cash went in the lad's pocket.
You have absolutely no proof of this at all. Most, if not all, companies will charge you for this facility. you chose to leave early, so why would you not be charged? Maybe excessively so, but a charge will be incurred as it's at least a phone call
I agree with you on the children's clubs to a point, although where we stay there are at least 2 helpers - an absolute MSUT IMO 'just in case. From blurb on web sites, although young, the helpers there will have some childcare experience, even if it is very little. they are after all only there under a supervisory capacity and in my op, parents should be staying with their children during such activities anyway as they are not provided as a baby sitting service
The tents are not close 'that' together on most/many sites, certainly not the ones we use regularly
Keycamp, Canvas, Eurocamp etc etc are all one and the same