Sky Advice Please!

[Weaza_cfc]

I'm on sky digital. I was channel hopping, when it became stuck on MTV2. There is no picture, just sound, the time on screen is frozen and I can't change the channel, even though the remote signal is reaching the box. Any ideas as to what is wrong? Or how I can rectify the problem?! Thanks.

[kempie]

I would suggest switching off the power at the mains for 20 seconds.

[mighty duck]

me too, this used to happen with my ntl box, just switch it off leave it a while and put it back on, let it do its this ands it should work!

[mighty duck]

sorry, was meant to say "let it do its thing and"

[Loosehead]

Yeah mine does that just rest it by turning off as suggested above. Could have been worse, I mean imagine it was stuck on Big brother!

[Loosehead]

That's "reset" it!

[Weaza_cfc]

Thanks people, I did as suggested (un-plugged at mains) and it worked, yay!

Haha Loosehead, very true, and atleast mine was stuck on a decent (usually) music channel... what would i have done if it was stuck on MTV Dance or QVC?!

[manilow]

Weaza may I ask what make is your digibox?  Is it a Panasonic by any chance?

[curiosity]

If you're using a sky box I just turn the channel over with the remote, then flick back and it's back to normal. I'm not sure what causes it, but our second box which isn't used as much seems to do it regularly.

[hands1040]

This is common in sky as Static builds up, you are meant to unplug the system from the mains and take out the card once a month to "clean" out the static.