Travel1 min ago
DVD RW drive not working
4 Answers
I have a Packard Bell notebook with a NEC DVD RW model 6500A disk drive.
The disk drive has stopped working � it makes all the right noises that it should make when you first close the draw with a disk in it, but the computer doesn't think there is a disk inserted.
I have checked the system information but there is a symbol (a yellow shield with an exclamation mark inside.) I don't remember the exact message (I'm not on my laptop at the moment)
I have tried trouble shooting but no useful answers were forthcoming.
Does anyone have any suggestions?
Thanks in advance
Steve
The disk drive has stopped working � it makes all the right noises that it should make when you first close the draw with a disk in it, but the computer doesn't think there is a disk inserted.
I have checked the system information but there is a symbol (a yellow shield with an exclamation mark inside.) I don't remember the exact message (I'm not on my laptop at the moment)
I have tried trouble shooting but no useful answers were forthcoming.
Does anyone have any suggestions?
Thanks in advance
Steve
Answers
Best Answer
No best answer has yet been selected by nobfelt. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.there could be a number of reasons for ur problem--1. the cable conecting ur drive to the motherboard (main circuit board inside ur laptop) has come loose--2. the sybol u mentioned--(yellow+exclamation mark) usually indates no driver for the device or a corrupted driver(a driver is a program ur computer needs to talk to and control ur device)--3. ur driver has packed up--if 1, then u need to open machine and check connections--do this 2nd--if 2. then go to where u went for system info and ask it to reinstall driver--u may need to have a cd with the driver on it to do this--if u don't have that and have win xp then try restoring ur system to the day b4 ur drive stopped working--if 3. then u need a new drive--post back with feedback and more help--cheers--arthu