Fao Beunchico

[Jordyboy9]

Hello beunchico its the pest again,just wonder if you can help out with, this not a problem just a weird observation, i added an email address to my GMX account and its working fine,at the moment it shows i have 6 emails ,yet when i go into mail2web it says you have no mail

[hc4361]

I suspect that you have set it up so that a copy of the email is not kept on the server.

[Buenchico]

>>> i added an email address to my GMX account

I assume that you're referring to GMX's 'Mail Collector' facility. (IF not, what follows is probably rubbish!)

I have never understood why anyone would want to use Mail2Web these days.

In the early days of email most email providers didn't allow you to access mail via a web-based interface. (You had to use a proper email client, such as Outlook Express, instead). So Mail2Web's facility, allowing you to access your mail through your web browser anywhere in the world, made some sort of sense. However these days all email providers seem to offer their own web-based interfaces, so I can't see why anyone would choose to use Mail2Web (when they might just as well go directly to their email provider's website).

If GMX is causing the problem here (rather than a setting on your email provider's server, or on the Mail2Web website) it must be because you've got 'Delete e-mails from the third party server after fetching' enabled.

Log into GMX and click on 'Email settings' in the left-hand panel. (If you've already got into the 'Email' part of GMX you can click on 'Settings', at the bottom left of the page instead). Then click on 'Mail Collector'. Next click on your email address (in the right-hand pane). Click to remove the tick against 'Delete e-mails from the third party server after fetching' Enter your password for that account. Click 'Save'.

(If there's no tick alongside 'Delete e-mails from the third party server after fetching' then the problem must be elsewhere. It would then help to know what comes after the @ sign in the email address that you're collecting mail from).