"wish" Shopping Website

[chokkie]

chokkie

"wish" Shopping Website

HI Abers out there. Has anyone out there ever tried to purchase anything from the website "Wish"? I think their motto for customers should be "Wish I'd never bought anything from them"! I ordered an item from them on 23rd April, paid the amount, then printed off an "order review" outlining what I had bought and the price. Still have not received the item, and every time I have gone to their help section and emailed a question, I get the same "pat" answer every time. I have even asked them the same question on Facebook, and still get the same parroted answer "are you sure you're in the right Wish account? It's driving me crackers - the amount I've paid for this item (a flash drive for my mini ipad) isn't a lot of money, but that's besides the point. Has anyone else had this experience with t his website? I have been looking at some comments posted on facebook and it would seem that most people who have purchased something from them has had the same experience as me. Thanks. Chox

[AB Editor]

Hi, I moved your previous question on this subject over here: http://www.theanswerbank.co.uk/Shopping/Question1491017.html

[chokkie]

Thanks for the heads-up ABE, but I just checked it out on "shopping" and no-one seems to have replied. So I just thought it might be worth put it in Chatterbank, in the hope that it got a bigger look-see. Perhaps I'm just being impatient ...... Cheers, happy for it to go back there if you think that's best. Chox.

[Captain2]

Just found this chokkie

http://www.amazon.co.uk/ContextLogic-Inc-Wish-Shopping-Made/product-reviews/B00AEAVSKC

Not read it through but on the two reviews you can see the words 'be prepared to wait for delivery' stand out. Wonder how long is a normal period to wait?

[gingejbee]

Have you checked them out on Trustpilot?


https://uk.trustpilot.com/

[chokkie]

HI folks, thanks for your input on this. Will check Trustpilot later, thanks for the tip. But I've now taken matters into my own hands ,... I received an email from them this morning, asking me to rate their customer service - which I refuse to do because they have not given me any customer service whatsoever. Phoned my credit card company this morning and they advised that this company have not yet collected the payment, so it would appear that my order has not been placed. Nevertheless, I have asked the CC company to cancel my current card and send me a new one, so there will be no chance of them collecting the money nor will they be able to take any more money out of my CC account. Still singularly unimpressed with this company as their customer service is so bad and their website so ambiguous! But thanks to everyone for their input. Cheers, Chox.