Just heard this on the news on an internet radio station - a user in America has been awarded compensation - as her Win7 computer updated automatically to Windows 10
Microsoft has suffered from slow take up of its OS for years. Having to make its products backwards compatable is costly and compromises them.
The problem was getting worse. Adoption of Windows 8 was incredibly slow.
The free upgrade strategy was meant to cure a lot of ills and save Microsoft money by ditching legacy compatability. But they have been very aggressive to users and have used sneaky tricks to get people to upgrade.
In some instances they have overstepped the line and now they must pay.
My computer ( relatively new) told me it was upgrading to 10, so I told it not to. This happened several times, until one day it told me it had, in spite of all my attempts to stop it, successfully installed 10. Then it asked me to accept 10, which I refused to do. It then told me it was reinstalling the old stuff, which it apparently did. It seemed to take ages to "reinstall". I wonder if all this really happened, or if it was just a ploy ?