Mobile Phone

[galasalmon]

Can anyone solve this problem please , I have a t mobile phone and a friend has a nokia. Until lately we had no bother sending texts , but now I receive their texts but ones I send either come up not sent or they get half a text . I have asked at mobile phone shop and they say nothing wrong but obviously there is. No problem in sending texts to others. Thank you for any help .

[Old_Geezer]

Sine some of the texts make it, it sounds to me like either a handset (send or received) or a network problem.

Your sending mobile sends ok to other service provider mobiles which seems to suggest it is ok. You give no information as to whether to can send to other mobiles on the suspect mobile service provider's network. That would have been interesting.

The friend, can they receive texts from others ? In particular other T-Mobile handsets ?

If you can pin down the exact problem scenario it may point out whether the receiving handset has a fault, or which of the two service provider networks may have an issue.

[Old_Geezer]

Since
sigh

[Old_Geezer]

...whether it can...
no I did not proof read that time

[galasalmon]

We have no problem getting texts from other people and not until lately have we had problems with texts now ,they are older mobiles but have worked perfectly .

[Old_Geezer]

And "other people" refers to *all* the different networks I assume.

Before getting on to the service providers' customer services can you borrow different mobile handsets in order to try a few tests ?

You could swop your SIM to a test mobile, your friend could do similar, and then if the text gets through you have a working situation. If not, then the problem doesn't seem to be handset related and you need to complain to the service provider.

Then one of you, maybe you, could swop back, retry to send the text from your original handset and see if it gets through. If it does then your handset seems probably ok, if not then your handset is suspect.

Then change it the other way around, you swop back to your test handset, your friend swops back to their usual one, and you retry to send the text. If it gets through then your friend's handset seems probably ok, if not then your friend's handset is suspect.

If you can do this it gives you confidence as to where the issues are, and plenty of evidence to tell the service provider if it seems to be their network data with a problem.

[Old_Geezer]

Did you try it out ? Any joy/results ?