Times Crossword Site

[Aperio]

After years of succesfully using the Times crossword site I find I can no longer do so. I can not even post message. This is what I am getting:

"TypeError): PU(...) is null"

Any ideas welcome.

[vetuste_ennemi]

Not just me then. Can you log into the site OK, Aperio? I've logged in but can't do today's or previous crosswords. Open the crossword and get:

"(Typerror): cannot read property (b) of null".

It's let me print today's cryptic.

[Aperio]

Yes, I printed out the cryptic crossword. However, I always do the T2 online.

In the absence of a techinal support email address, I've reported the problem to customer services.

The website worked yesterday and since I have not updated any other software, this would indicate that it the Times software has been changed.

Will keep you informed if I find out anything.

Aperio/Icarus

[ichkeria]

Of course those puzzles are available on the Times website I think.

[Mamyalynne]

Reading around other sites a fair few have reported it, hope it will soon be rectified.

[vetuste_ennemi]

And vice versa, Icarus.

me_phobete.

[ichkeria]

http://www.thetimes.co.uk/
and go to "Today's Section >> Puzzles"
That works

[Aperio]

Used FireFox before so thought I would try IE. Result:

Failed to parse: Logged out

[vetuste_ennemi]

Same result for me trying to use the site in MS Edge, Aperio. Obviously an error in the display and play software.

[Aperio]

...and go to "Today's Section >> Puzzles".

I tried this. It is completely different from the crossword site. Importantly, it does not allow you to submit to the leaderboard. It displays congratulations followed by your time.

[ichkeria]

True.
But I was just suggesting an alternative way to get to the crosswords.

[ichkeria]

It works!

[vetuste_ennemi]

And it remembers the time I first tried to do it. Little b****r!

[Aperio]

Reply from Customer services:

Thank you for contacting us regarding the Crossword Club.

I am glad that you have brought this temporary problem to my attention, I am sorry that you're not able to use the site fully this morning. However, I have passed this to our technical team to fix as quickly as possible.

I hope you are able to complete your crossword soon, and that you have a lovely rest of your day. If you require any further assistance, please do not hesitate to contact me or any other member of my team here at The Times and Sunday Times member services and we will be happy to assist you.

Kind regards,
Online Customer Services

[Aperio]

Problem has been fixed. Let us hope there are not any more.