ChatterBank6 mins ago
Sofa Issues
9 Answers
I had a sofa delivered last thursday (La-Z-Boy). I thought it would be the best choice for neck problems (degenerative discs c5-c7) basically a very stiff neck and neck shoulder and back pain. my neck issues have worsened with this sofa. I am gutted. It was from SCS (payments over 4 years). Legally is there any way I can get this sofa changed???
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https:/ /www.sc s.co.uk /help-a nd-info /after- sales/r eturns. html
https:/ /www.ci tizensa dvice.o rg.uk/c onsumer /change d-your- mind/ch anging- your-mi nd-abou t-somet hing-yo uve-bou ght/
I would say it is worth a try investigating a return.
Failing that, package as new and sell it on?
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I would say it is worth a try investigating a return.
Failing that, package as new and sell it on?
If you bought it in the store you would be legally entitled to a refund or exchange only if you discussed your neck problems with them and they advised you that that particular sofa would be of help and you relied on that advice to make your choice.
However, no harm in contacting SCS and see if they will agree to an exchange.
However, no harm in contacting SCS and see if they will agree to an exchange.
Would anything like this help?
http:// www.mob ilitysm art.cc/ rest-a- head-su pports- head-ne ck-beig e-velou r.html
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