Do I Have To Use Them?

[cassa333]

Hi,

I got a letter from a gas service company that I used about two years ago.

They have said they have made an appointment to service the boiler in my rental property and that it will cost £79 + vat

Do I have to use them or can I ignore or should I cancel?

Thanks

[Davemano]

I make my own appointments with the gas boiler service department. Who have they made the appointment with, or are they touting for trade. Who owns the property?

[KARL]

I would expect your landlord to be responsible not just for maintenance but also an annual inspection with a certificate. As already suggested, check your lease for a statement of responsibility for maintenance - if there in no mention I would assume that you are not responsible.

[chrissa1]

Your landlord is definitely responsible for this check. He should pay for it.

[KARL]

Just had a thought - if you are in fact the owner of a property that you rent out then you are responsible for maintenance, but you should be free to choose the services of any available licensed maintenance operator. Note that if you have signed up to an insurance scheme to which you have been paying then by changing before the check is due you in effect throw away some payments - but the way you put it, the company in question is simply assuming you will use them as before with a one-off payment (in effect "bouncing" you into a job and a bill for it unless you tell them No Thanks in time).