Question Author
I've bought quite a number of these very same packs and have only had two packs which had no heat whatsoever, not just mild, but totally heatless.
I am more curious as to why the same chillies, in the same packaging, stating the same heat, differ, than wanting to complain to anyone about it, and was also curious if anyone else had found the same, which Sharon has.
However, I thank you for your rather long winded explanation, I'm sure you meant to be helpful :/