I purchased a item from eBay, which was taking a long time to arrive, so I asked for the tracking number to track said parcel, I then received a reply from the sender to say parcel had been damaged, and had been sent back, very strange as it was only a duvet cover, I was asked if I would like 10% off another cover or a refund, I took the refund, which is showing in my PayPal activities, but my PayPal balance is zero, the refund was paid in on Monday, so why would balance show zero?
If you started with a nil Paypal balance, then paid for the item by Paypal and then the same amount was refunded to your Paypal account I would expect the balance to show zero. Have I misunderstood?
I recently had a refund via PayPal but it took a few days for it to come through. There might be a note in your PayPal account indicating that the payment is pending.
They do say that it can take several days for a refund to show....but my refund from George (Asda) was credited to my credit card account (through Paypal) in less than half an hour.