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zakajhan | 15:39 Tue 13th Dec 2016 | How it Works
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comes up no connection to internet but all lights showing on router
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switch router off and back on after 5 mins
If you're seeing that your computer is connected to your router, but not to the internet, then it's almost certainly a TCP/IP stack problem which, as TheChair's link shows, is a doddle to fix.

PS: Once you've done it, give yourself a big pat on the back because you've just saved yourself the FIFTY QUID(!) that PC World would have charged you for doing the same thing ;-)
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thanks all will do

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