Food & Drink1 min ago
Phone
12 Answers
hello
as u can see i am connected to the iternet
my prob is when i pick up my landline phone
it says check phone line
checked the line from phone to socket
pick up phone
it says check phone line
used a different cable from phone to socket
still got check phone line
any ideas would be nice
ta
as u can see i am connected to the iternet
my prob is when i pick up my landline phone
it says check phone line
checked the line from phone to socket
pick up phone
it says check phone line
used a different cable from phone to socket
still got check phone line
any ideas would be nice
ta
Answers
1 to 12 of 12
What is the 'it' that's saying "Check phone line"? Is it a message heard over your phone or a message appearing on the screen of your computer (or, indeed, something else)? It's certainly something I've never heard of before!
19:39 Fri 24th Feb 2017
As AZardoz suggests, you might need to replace your ADSL filter. They're not expensive:
http://
http://
PS: I was assuming above that you're seeing the message on the screen of your computer, not on a digital screen on your phone (although I've never heard of such a message appearing on a computer screen).
If the message is actually on a screen on your phone (and, presumably, you're not getting a dial tone) then the first thing to do is to unplug your ADSL filter and try the phone plugged directly into the phone socket. (If the problem disappears, get a new ADSL filter).
If the problem persists, and there's a horizontal line on the plate for your phone socket, unscrew the bottom part and try using the internal test socket:
https:/
If the problem still persists, borrow another phone from someone to see if that works. If it does then, obviously, there's a fault with your own phone. If it doesn't then it's time to contact BT (or whoever provides your phone service) to get the line fault fixed.
If the message is actually on a screen on your phone (and, presumably, you're not getting a dial tone) then the first thing to do is to unplug your ADSL filter and try the phone plugged directly into the phone socket. (If the problem disappears, get a new ADSL filter).
If the problem persists, and there's a horizontal line on the plate for your phone socket, unscrew the bottom part and try using the internal test socket:
https:/
If the problem still persists, borrow another phone from someone to see if that works. If it does then, obviously, there's a fault with your own phone. If it doesn't then it's time to contact BT (or whoever provides your phone service) to get the line fault fixed.
1 to 12 of 12
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