Speed

[henry1938]

with tt
very slow internet
got a super router frm talktalk 5 months ago
gt 10 mbps now om getting 2,7 mbps
cleared history recycle did cc clean
still getting 2.7 mbps
using w10 chrome
any ideas to improve speed
ta

[Buenchico]

If you're connecting to your router by wifi, try using an Ethernet cable instead. If your download speed gets back to normal we'll know that it's a wifi problem. (Post again to let us know and we'll see if we can help). If your download speed remains slow when you're using an Ethernet cable then it's a problem with your phone line (which you'll need to speak to TalkTalk about).

[GlenB]

I am also with Talktalk and having the same problem. I am getting a consistent speed of 3.5mpbs irrespective of whether router is plugged into extension or main socket or whether the connection is wired or WiFi. I am getting same result on laptop (Windows 10) or Desktop (good old XP). I have followed all of Talktalk's recommended actions with no improvement. I wrote to Tt a few days ago and am awaiting a reply

[henry1938]

ta for info
i will try yellow cable will let u know

[henry1938]

tried yellow cable
got got 3.2 mb download
782 kb upload
ta

[hc4361]

Phone TalkTalk, there may be something wrong the line or your router.

[Buenchico]

It definitely sounds like a problem with the line (or, rather less likely, with the router) to me. Contact TalkTalk.

[henry1938]

ta for all the nice info

[GlenB]

Hi Henry 1938. Further to my earlier message, I haven't yet had any comment from Talktalk but only days after contacting them the speed has now increased from 3.5 Mbps to 6.9 - suggest you also contact them if you have had no improvement.

[fender62]

join this talktalk forum, help with your talktalk sevice section
they have always sorted out my problems, no need to phone or email
https://community.talktalk.co.uk/t5/custom/page/page-id/ForumIndex

[henry1938]

ta again for nice info