Can't Close Laptop In Normal Way

[paul1763]

last night i could not close my new asus laptop by left clicking mouse in bottom left corner, no option to close down or anything else appeared, including the page of apps or whatever it is that appears on the left of screen. i'm using W 10 by the way, so i've obviously touched or clicked something i shouldn't have but can any of you people tell me how to get things back to normal? thanks

[SlackAlice]

Is the 'taskbar' showing? If not, try right clicking on the desktop and select 'personalize' scroll down and select taskbar and switch off any 'hide' functions. Also try pressing the Windows logo key on your keyboard

[paul1763]

hi slack alice, ive checked what you suggested but theres no change.the task bar is still there,pushing the windows key does nothing and when you hover over the windows logo it changes from white to blue but nothing happens when you left click it. also left clicking any other icon on the task bar performs as it should. any other advice? please

[Jackdaw33]

You need to right click then a menu should appear.

[Jackdaw33]

Not your fault. W 10 changed things in one of their recent updates. You now need to right click on the Windows icon, bottom left. This brings up a menu, shut down is second from bottom. Hovering over that you get a sub-menu. Left click on the appropriate option.

[fender62]

you should be able to just close the lid of the laptop and it will go into sleep mode, without the need to shut down

[murraymints]

my shut down..sleep.. restart option is on windows icon bottom left bottom option .win 10

[Jackdaw33]

Yes Murray, but the point is I have to RIGHT click, not left.

[murraymints]

I touch screen !!

[murraymints]

And who is announcing the scores ? sounds like Trevor McDonald !

[murraymints]

ignore !! thread moved ! ^^

[Jackdaw33]

That's a different ball game.
@paul1763: try my suggestion @ 13:54 and report back.

[paul1763]

jackdaw 33 all is as you say in your 13.54 post, but whats happened to the blue page of (apps?) that used to appear from the left of the screen?

[hc4361]

Try this, paul

http://home.bt.com/tech-gadgets/computing/has-your-windows-10-start-menu-stopped-working-here-are-four-ways-to-fix-it-11364000314532

[Jackdaw33]

You need to left click for them.

[Jackdaw33]

Left click and right click on the Windows icon bring up different menus.

[paul1763]

left clicking the windows icon does absolutely nothing whatsoever.any ideas how i get the page back that was appearing from the left yesterday afternoon?

[Jackdaw33]

Odd. When I left click I get one menu (apps) and when right click I get another.

[hc4361]

Have you tried the fix in my link, paul?

[paul1763]

sorry hc4361 had to go out so not enough time to follow your link but i'll try it if it happens again. So switched on this morning and lappie dead except for small light showing it was powered up, phoned AO and got put through to asus,whilst on hold it suddenly started to configure windows and all back to normal now so thanks again for all your advice and help.