Tv Question

[-SharonA-]

I have 2 tv's with freeview. One of them you can get all the channels, but other tv I cannot get channels such as film4+1, 5usa+1 and some others. I have constantly retuned but the channels not appear.
What else can just do?? The tv missing the channels is a Panasonic.

[fender62]

look in settings for a possible firmware update, failing that do a factory reset and it may find your missing channels

[Togo]

Do you leave them on standby or switch off at the mains Sharon. If you are leaving them on standby, first try switching off at the mains. Leave for a few minutes and then fire back up. This is also valid if you have the set that is not listing properly set up to a sky or digital box. In that case switch off the box at the mains also.

[-SharonA-]

Togo, I do switch off at mains every night. And Fender no updates! Gonna have to reset.

[Arksided]

Both good suggestions above, I only have a free-view box but had a notification that 'Freeview' are shifting channels about to make room for more and the suggestion was to reset back to factory settings. I'd Like to add though through the digi box I've not had film4+1, 5usa+1 for a few years.

[rowanwitch]

Are the TV's connected to separate Aerials ?
Have they both got inbuilt Freeview or are you using separate Freeview boxes ?
All this can affect what Channels you receive.....you are possibly receiving signals from different Transmitters.

https://www.freeview.co.uk/channels-at-your-address#whvcypuI1M4xVbVu.97

[Togo]

//One of the first things to try, is rebooting the Freeview box – Disconnect the mains power for 30 seconds and reconnect the power. Leave it a while for the box to get the information

It’s also worth performing a “re-tune” – From the box on-screen menu, perform a channel scan to make sure that all of the Freeview channels are stored in the receiver correctly.

Note that the programme information can take a while to be received, so allow 10 minutes before checking to see if the programme listing data is coming in.

If you’re still getting no luck, some other thoughts:

Are you getting all of the Freeview channels?
Are you getting a good signal?
Are other Freeview receivers in your house having the same problem, or is it just one box?
Has anything changes that may have caused the problem?
Still having a problem? Add a comment below, including the make and model of receiver, and your postcode (to check Freeview coverage)//

Have a read through this Sharon. Perhaps you have weak signal or antenna problems on the set not listing. Particularly if you have split the signal and it is on a longer coax or signal carrying cable.

http://www.tvanswers.org.uk/answers/missing-freeview-tv-guide-infomation.html

[-SharonA-]

Thanks for all this. I've got separate freeview one via tv and the other a box. The one via tv is lacking the channels. I shall be getting hubby to check all these replies as I am fed of dashing from room to room.

[Togo]

Sounds like a signal problem to me Sharon. I am pretty sure that most boxes have a better pre-amp than most TVs. Not always but mostly. I would check your aerial or cable run first I think before doing anything drastic. My experience would tell me that if it has happened recently, the recent bad weather may have resulted in water in the connection box on the aerial.

[Buenchico]

Freeview channels are transmitted in 'bundles', called multiplexes, which are listed here:
https://ukfree.tv/transmitters/multiplexes

The PSB3 multiplex (where Film4+1 is found) and the COM7 one (which includes 5USA+1) are both HIGH DEFINITION multiplexes (even though some of the channels transmitting through them, such as Talking Pictures and Vintage TV, only use standard definition).

That means that they can ONLY be received by a TV (or set top box) which can receive 'Freeview HD' (rather than just 'Freeview').

So it appears that you've got one Freeview HD TV (which can receive the relevant channels) and one ordinary Freeview one (which can't get them).

Note that even if the latter TV was sold as 'HD ready' that only means that it can display HD pictures from an external source (such as Blu-ray player). It doesn't mean that it's got a Freeview HD tuner inside it, which is what is needed to receive stations on HD multiplexes.

[-SharonA-]

Thanks for explaining Buenchico, that seems to be the case as we have had the tv on & off, retuning and resetting, with still no joy.