ChatterBank1 min ago
Broken Screen On Samsung Galaxy Ace 4
5 Answers
Hi, I have dropped my phone and the screen now wont come on. The phone will still ring, so isnt completely broken. There are photos and videos saved to the phone on there, does anyone know how I can get then off? I have tried plugging the phone into pc but nothing happens. Any help appreciated. Thank you.
Answers
Best Answer
No best answer has yet been selected by xwordmad. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Connecting your phone to your PC without Samsung's dedicated software requires you to tap some things on the screen (which clearly you can't do). However if you've got Samsung Kies installed on your computer you shouldn't need to tap anything.
So, if you've not got Samsung Kies installed, download and install it:
http:// www.sam sung.co m/uk/su pport/u sefulso ftware/ KIES/
Then try connecting your phone to your computer again. Samsung Kies should open automatically (allowing you to transfer your files). If it doesn't, double-click the icon for the program.
So, if you've not got Samsung Kies installed, download and install it:
http://
Then try connecting your phone to your computer again. Samsung Kies should open automatically (allowing you to transfer your files). If it doesn't, double-click the icon for the program.
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