Did windows update..now only have the desktop open page with pinned icons ..can't get back to tiles via Windows icon any longer which means I can't access the power off..restart etc..have to switch laptop off with power button... help
If you mean the start menu has stopped working some help here http://home.bt.com/tech-gadgets/computing/windows-10/has-your-windows-10-start-menu-stopped-working-here-are-four-ways-to-fix-it-11364000314532 Or try a roll back (not sure this really resolves the issue just pushes it back)...