Samsung J5

[catswhiskas]

Every month Vodafone put 20 quid on my phone , I do not know how to stop this, it is PAYG it is not in the menu when you ring for the balance ,I spoke to a man on the site who promised he would do this for me, but it is still happening, please help.

[Buenchico]

The option should be available to you when you dial 2345
https://support.vodafone.co.uk/Vodafone-products-and-services/Pay-as-you-go/Big-Value-Bundles/48290693/How-can-I-stop-my-Big-Value-Bundle-automatically-renewing.htm

[catswhiskas]

Thanks Buenchico, will give that number a call.