i am having a few problems with my laptop ie running very slow /software not running proper how can i wipe all software off and re install it to clean my computer
Is it asking you where you want to install Windows? Do you type the letter C or are you choosing it from a list? If you type it, you might have to type C and a colon (C:), not C/
If you're choosing it from a list, what happens? Is there an error message?
How old is the laptop - did you have it from new??