Ink Cartridge

[jennyjoan]

My ink cartridge of C46 epsom printer is half full of ink. When I go to print - it is only blank pages are coming out.

Any help please. Thanks

[Barmaid]

Sounds to me like your heads want cleaning. Have a look in the instruction manual about "Cleaning" or "Troubleshooting print" problems. It might be a manual job or there might be an automatic facility on it.

[jennyjoan]

well - checked I do have black ink and half of coloured.

Went to maintenance - and used all the little advisory things. clean nozzle etc.

However the page comes through and you hear the "alleged" printing on the page - but when page comes out it is blank.

[malagabob]

Replace all with new cartridges see if problem continues.

[Barmaid]

Have you got a self-test function?

[naomi24]

My printer did that the other day. It needed cleaning.

[bhg481]

You sometimes need to clean the heads several times, particularly if you haven't used the printer for a while. It's one of the drawbacks with inkjet printers. It's free to try it again.

[Barmaid]

You are right BHG - mine threw a hissy fit a few weeks back. Reckon I had to repeat the process about 8 times before I got it to cooperate.

[bhg481]

That's the very reason I gave up with inkjets about 10 years ago. Mine always seemed to play up when I needed it and I reckoned I spent more cartridge money cleaning it than using it. Laserjets are more expensive to but but more reliable and cheaper in the long run.

[Buenchico]

If there's a 'deep clean' option, as well as the normal 'clean' one, use that. If you still can't print, keep on using it. It's sometimes taken me around ten or a dozen cleaning cycles to fix the problem (although 3 or 4 more commonly do so), so don't give up!

[jennyjoan]

Ah thanks Chris - I did give up - cos I went into maintenance and it came up - black was empty. Anyway put in a new one in and it said empty too. Have sent away for more - I did have those from 2015.