Wonderwoman,
You are the sort of lady I like working for, last week we were working in a loft, I was sweating buckets,the fibreglass was over one foot deep and all the woman did was moan at the time we were taking,like I wanted to be up there longer than I needed to, she never even made us a cold drink, she phoned me again yesterday, to put more sockets in the loft,my only reply to her was to find somebody else to do it, a cup of tea doesn't cost much does it, and like it or not a happy builder/plumber/ or electrician will always go out of there way for nice customers, I have been in a loft gain this morning and it drains all your energy, so I have come home for a shower and change of clothes, oh the joys of being self employed !!!!