Why Are There No Subtitles On Virgin Media Catch Up?

[10ClarionSt]

My nephew has just signed up to Virgin Media, but they didn't tell him about this. It's a big deal for him as he is hard of hearing.

[rowanwitch]

There is a Sub-titles button on Remote Control, just under the info button

[hc4361]

Most catch up tv services don't support subtitles, it is not necessarily Virgin's fault.

[hc4361]

He can record programmes that he wants to watch later and the subtitles will record

[douglas9401]

http://www.virginmedia.com/accessibility/virgin-tv

[margarettom]

Sky catch up is the same. It really annoys me.

[Buenchico]

A relevant thread:
https://community.virginmedia.com/t5/Virgin-Media-TiVo-service/v6-and-subtitles-on-catchup/td-p/3658318

Regrettably, it doesn't offer a solution but the links contained within that thread are still well worth reading.

[rowanwitch]

Just press Sub-titles button on v6 Remote, and if they are available they will appear.
Could not be simpler