Paypal

[tamaris]

I am trying to resolve a
scam case with Paypal they need a response.
I am getting nowhere.
It says Go to www.paypal.com/uk and log in to your PayPal account.
Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
Click Respond next to your claim/dispute,(There are no) and then follow the on-screen instructions
I have done all this but dont seem able to put a response ?

[roslyn251254]

Phone them ...it's a freephone number:
0800 358 7911

[tamaris]

I did but it is autamated. I need to speak to someone

[Ratty2E]

OH had a problem with PayPal last week, he phoned and seemed to get through to a human without much trouble. I'd try again if I were you.

[roslyn251254]

another number to try ...0845 4011 050

[tamaris]

Cant ring 0845 nos on my phone as the are premium

[rowanwitch]

Do not under any circumstance use the pathway from an email. Always find the real site, they will have a contact us section. BTW I think contacting them in a scam case is worth the cost of a premium call. Can't you ask a friend to use their landline, it will be a local call rate, and you can pay them for the call

[rowanwitch]

So what if it is automated if you press the right buttons you will get through to a human eventually

[tamaris]

Tried twice only automated

[bednobs]

usually if you dont press any buttons it'll put u thru to a person

[tamaris]

Will try that bednobs

[tamaris]

It just disconnect ed after I tried it bednobs

[bednobs]

youll have to bite the bullet and pay then. shouldnt ebay be sorting it out (assuming it's the itunes card)

[fiction-factory]

If I read it correctly you are trying to respond but can't as there is n records of your claim/dispute (if that's what you meant by "there are no").
So perhaps your claim hasn't been fully registered yet

[tamaris]

The person buying off me was scammed and in turn i was scammed. She told ebay. I was paid. But when she told them what happened they decided to put a hold On my payment. I am trying to let them know what happened to me. There seems to be no way I can do this

[tamaris]

I eventually got though on the phone, I had to say 'I want to speak to someone' luckily, they returned the ladies money and mine also, thankfully.