Bt Broadband

[jennyjoan]

well I too was trying to contact BT but I have to email them but got no joy - can't phone cos of hearing

I am realising that my Broadband is far too slow and causing me many headaches. I do need a quicker broadband.

I am using a BTHub and have it a long time now so it is probably done.

They did send me a quote like another £15 a month making it about £75 (I think) - no way I am paying that a month. This is basic landline and broadband. I don't want anything else - whatever the young ones do.

Also I would need BT engineers to come and wire it up for me.

It is so long since I had this old broadband - I can't think of anything - can anybody advise me. Thanks

[Togo]

With BT. Test showing 55.06 upload, 9.48 upload, 9.48ms ping, 1ms jitter.
That is not bad for us in the sticks, with at the moment 5 devices hooked up to the router. I know that BT is one of the most expensive of the providers but I like the fact that we also get almost Nationwide web access with them using the Fon and X system that we can hook up to if the phone line goes down or if we are travelling or on holiday. The ping latency test does vary, particularly at the weekend when it can be 90 odd, and we have a bit of a wait sometimes for hook up reaction times. No chance when the crossword questions are flying to get in a quick answer. We are currently engaged in a tussle to "negotiate" our next provider but unfortunately do no have Virgin yet operating here to use as leverage. Been trying to find out more about Hyperoptic who run fibre to premises. At the moment we only have FTTC(Fibre To The Cabinet) service. Spoke to Sky about providing and they could not guarantee the same speed as BT(on the same line with no change) because BT have a clause written in with Openreach that they get first dibs on capacity in all cases. Scam. Surely that contravenes monopoly legislation?

[Mamyalynne]

Hope you get sorted soon JJ.

[jennyjoan]

ach am not worried now that I know the slowness was due to BT really. From they worked on it today it has quickened a little but hopefully be better with the new hub. Do think this hub is about 6-7 years old.

[HansUrbancka]

Apart from Mobile Phones and Dongle Connections, the only way that Broadband can be transmitted to your home is via a BT Telephone Landline; unless Virgin has cabled your area. Consequently, I am led to believe that BT is in charge of signal strength, which is dependent upon equipment within its Telephone Exchanges.

Hans.

[Togo]

Hans I can hook up to BT wifi Fon on all devises from home on all my wifi enabled devises without any problem, without a dongle and without doing anything other than putting in our account details. I also do the same on holiday with a laptop, with our android phones when out for the day. It is part of the BT deal. When the weather gets lairy up here and BT goes down I do it regularly, I have even done it whilst in hospital. Much to the consternation of the hospital, which wanted me to pay for wifi access that was site "sensitive" and virtually useless.

http://www.btwifi.com/help/about-bt-fon.jsp

[HansUrbancka]

Togo.....Is it the case that you have Broadband to your home via a BT Landline and to use BT Fon you have agreed that your Router is available to other folk within radius of your Router. As part of the deal, you are then able to connect by WiFi to other folks Routers when you are out of range of your own.?

Hans.

[Togo]

Not only that Hans, I can use BT Openzone as well and, there are also now thousands of BT Premium Venue sites all over the country. I can run 5 separate devises with no data cap at no extra charge(my son ran his pc for 8 months when he had no wifi facility (by using our log in details and passwords). He was living 20 miles away from us at the time. These facilities are open to everyone Hans. If you are not a BT customer you can hook up to BT Openzone, Fon or Hotspot and pay using a debit card for the time you require access. 24hr to a month. Just click on the wifi symbol on your pc or laptop and if a BT site is showing and signal looks good (I am showing 3 different ones with 3 bars) you're good to go. Much more secure than the pub and shop supplied wifi that is springing up everywhere. Shouldn't tell really, but very handy if you have either elderly parents or family or children or grandchildren that cannot afford wifi. I was sharing data using BT before anyone knew there was such a thing.

[jennyjoan]

From Hans

//// Consequently, I am led to believe that BT is in charge of signal strength, which is dependent upon equipment within its Telephone Exchanges.///

Think you are right there Hans as some years ago I changed to Talk Talk but they (Talk) couldn't cope with my variety of "deaf help". I had a flashing light both upstairs and downstairs to warn me of the phone ringing. I also had a flashing light in the kitchen letting me know phone was ringing and Talk Talk "signal" couldn't cope with these demands. Lights were flashing all the time like a hundred times a day. I just knew BT were in control of the landline and strength of signal so had to revert to BT and I would never leave them again. Yes about a year ago Virgin inserted cables in my area but as I say wouldn't leave BT.

[Togo]

// Spoke to Sky about providing and they could not guarantee the same speed as BT(on the same line with no change) because BT have a clause written in with Openreach that they get first dibs on capacity in all cases. Scam. Surely that contravenes monopoly legislation? //

Definitely so.