A bloody nuisance. Instead of logging online now with a password and number - what have we to do now. Insert the 1st letter, 5th letter and 9th letter - same with number.
I done very well but on Wednesday - everything went awry - the site wouldn't take it. Am now awaiting all new passwords.
I was happy for the last 10 years - why do they change things.
Santander and other banks I use all seem to work in this way. One advantage is that if anyone is logging your keystrokes they probably still can't work out your passwords/logins. It isn't easy though if you are ona train for example- i have to count the letters off my password etc on my fingers
I'm with Santander - I'll have to go and have a look.
I've also got an account with another building society - and I'm impressed with their security measures - as well as username and password, you have to enter a code from a grid card they give you - and the card is unique to each customer.