Hp Deskjet 1514 Paper Jam

[goodgoalie]

Does anybody please know how to get into the above printer? A sheet of A4 has 'disappeared', and there's no trace, and printer will not print. When my friend's HP Envy 4520 got jammed I was able to open it up and retrieve the jammed paper, but I just can't see how to get into mine.
Tutorials online have been no help. I have several documents to scan, but nada...what a way to spend your birthday!

[Flonska]

On you tube there are a number of vids that show how to clear jams. if the 1510 model is similar to the 1514 have a look at this:-



There are others that may help . . . hopefully?

Finally . . . . HP birthday . . . GG!

[goodgoalie]

Thanks, F. Been there, done that. Doesn't show you how to open it up

[Flonska]

If this link works, try the online support assistant:-

https://support.hp.com/us-en/document/c03757463#543eb606-e8ab-4272-b7ca-14bb2719101b

Note: the knowledge base states:- Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.

Hope this is of some help?

[Mamyalynne]

I used to have a similar model, having checked top, front and the area underneath and removed then the next step was a reset - usually worked.

Happy Birthday.x

[goodgoalie]

Thank you. I think I have a wonderful evening ahead of me......:)

[Flonska]

Would it help to reinstall the printer and drivers:-

https://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-1510-All-in-One-Printer-series/5157551/model/5385186

then try a test print?

[bookbinder]

Try opening the cartridge access door at the front of the printer.

[Tuvok]

Turn the printer around, there may be a bit at the back that you can remove - my one does.

[goodgoalie]

Yes, opened the access door etc - nada

[Tuvok]

I think the bit at the back of mine comes out

[Mamyalynne]

1500 range has an access area in the base.

[goodgoalie]

............several hours later.......
I FIXED it! (Masses of fiddling) Not only that, but I've done the scanning I needed to do.
Doesn't make up for finding there was a small puddle of petrol underneath the car when I trundled my trolley back to my car at the supermarket today. Took it to my village garage who diagnosed a leak in the hose from the filler cap to the tank, and it was bad at the supermarket because I'd just put £20 of petrol in. And then they rang to say they can't find the hose anywhere. Oh my, what a truly carp birthday :(

[Tuvok]

Happy whats left of your birthday.

[goodgoalie]

Thanks, Tuvok. I'm really tired and hacked off, but at least the printer's working

[marval]

Sorry for your troubles GG, but happy birthday.