Ebay Live Chat

[KARL]

I used to be able to go straight to an icon on their site and click to contact eBay live chat - now all I can find is that infuriating barrier of "articles" in different categories. I also used to find on Google a link that got me straight to the icon - that too has shrunk to "Click on the icon". Am I going mad or is there really no way to get to the chat anymore without going through hoops and heaps of waffle, obstacles and worse ? Does anyone know a surefire way to go straight to chat ? They appear to have contravened their recent "offer" regarding fees and I just want to clarify whether I misunderstood something or they really went against the wording as I read it.

[johnk]

I find Ebay massively unhelpful and their help pages are useless, try the community boards for advice from other Ebayers.