Sign In Failed

[fourteen85]

I use a Sky email account and the above message is appearing more frequently. If i log into email via sky email is fine but on phone, tablet or via outlook on laptop i get this message once or twice a week, it will occur for maybe a day then emails will start again. Any one else ( apart from my wife) have the same trouble or know how to sort please before i ring sky?

[nirmitha]

The error may simply be a sign-in issue, which sometimes occurs when the Play Store is updated. The first trick is to go into your phone's main Settings menu and then Accounts & sync and simply remove the Google account that is getting the "authentication is required" error.
The first trick is to go into your phone's main Settings menu and then Accounts & sync and simply remove the Google account that is getting the "authentication is required" error. Once you've done this, you can re-add the account and it should work just fine.

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[fourteen85]

Thanks for your reply, it cannot be anything to do with play store as it also occurs on my laptop using Outlook, it would appear that it is a sky server problem not talking correctly to Yahoo mail servers