Computer Error Code 80070005

[Jacko439]

I have an old desk top computer running Windows 7 - 32 bit on which unfortunately I am receiving the error code 80070005 I have tried all ways to rectify, system restore, Micro soft etc. but have had no joy. Have this morning run the following :- sfc /scannow and this did not show any faults, on the day I received the error message it had already installed an important update The one that caused the error message was the monthly update from Windows ref. monthly scan KB.890830. could it be my own internet protection is the cause? Windows defender is off I have Malware bytes running and have AVG protection and Windows firewall is turned 0n

Your help would be much appreciated

[Tuvok]

https://serverfault.com/questions/569946/windows-updates-failing-to-install-code-80070005/569950#569950

[Togo]

Just found this Jacko. The link below was with the article and should give you a Q&A "walk through".

//This error code corresponds to access problem 'ERROR_ACCESS_DENIED'. This indicates there are insufficient permissions to modifying system settings and resources.
To resolve this error, try the following:
If the error occurs while running Windows Update, follow the steps on Microsoft's KB article. The article also recommends scanning for malware as malware can make permission changes.
Log into the system as an administrator (if and administrator account is available for you) and try to perform the update or install again.//


https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

[Jacko439]

have tried the following:-https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors it did not work. Since posting my error question I have found that Windows KB890830 last installed correctly in October 2018 and the next time in November 2018 it failed so I can only presume something happened between these dates to cause this problem

[Buenchico]

The error code means that Windows thinks that you're not logged on with an administrator account (even though you might well be), resulting in it failing to install an update.

So firstly check that you're logged on as an administrator. Then try the fix in the video below. If that doesn't work try running System Restore.

[Jacko439]

Have tried the answers in your email Buenchico the first one ran all the way through and did not help any the second suggestion i ran but unlike on video it came up with 8 i think different downloads non of which appeared similar to one on video so still have problem, I did check and i do have administrator privileges

Please bear in mind i only have basic computer knowledge

[Buenchico]

Try System Restore then (to take your computer's registry back to a date before the problem first occurred):

Start > All Programs > Accessories > System Tools > System Restore

[Jacko439]

Hi Buenchico sorry it’s taken awhile to get back to you but had already tried your latest suggestion in fact I had had so many failed updates that all I got was updates as far back as I could go that had failed. Am now awaiting a call at three this afternoon from a computer engineer from Which Computing he rang this morning but was not able to find the fault so says he will ring back. Will let you know the outcome.

[Jacko439]

Afternoon Buenchico Which engineer called back was not able to get the update to load correctly could not find any reason but as the one causing trouble is already only going to do what my own AVG security is doing only less so He says forget it especially as Windows 7 will no longer be supported after I think January 2020 My computer so old cant update to Windows 10 but as I have a Apple ipad 10.5 this will not be so bad.

May I thank all who have tried to help and award Buenchico best answer