Elderly washing machine was not ending on time going back to run again. Insured so called out engineer to replace computer. So far so good. Arrived and after much huffing and puffing and asking me what was wrong with the machine (surely this should have been on his charge sheets) he gets the back off and goes to fit new part. I did not watch all the time but OH says he then tried to force something - unfortunately OH could not see what - but he then replaces back panel and declares he broke some pins off and machine is now scrap and we need a new one. Fortunately insurance should cover the cost but will it be enough to get a near top quality machine which this was when we bought it? Also expecting visitors, one of whom is bringing girlfriend not met before and I would like to have everything looking clean to give a good impression (vanity thy name is woman).
I am fuming at the careless, ham-fisted actions of a cretin. Something else went wrong with the door of another machine a couple of years ago and he came out and started to take machine apart before I stopped him and said it was the hinge on the door that needed attention. Oh yes he says it's on the sheet here. As I said 'cretin'.