Weird Email

[carolegif]

Just got back from abroad and up pops an email supposedly from Apple saying that someone had tried to access my account from Los Angeles! There was an attachment on it confirming this and Inwas told to Login to my apple account. However this did not work, so I am wondering if this is a scam and apple have blocked it. Anyone else had this?

[Baldric]

Did you try to Log in on the attachment they sent you, if so it could be
a Scammer wanting to gain access?

[carolegif]

I did, but it wouldn’t work, so I wonder if apple via the iPad blocked it.

[Eve]

You might want to change your password directly via the actual website, in case it was a scam to get your details. Also anything else that could be accessed with those details or anything they could access via your email.

A lot of companies have contact details for any suspicious emails, where they can confirm whether or not it was from them, or not. If you are on Twitter, a DM to the appropriate Apple account might get a faster response, if they have customer service on there, would be surprised if they didn't.

[Eve]

https://www.apple.com/ca/legal/more-resources/phishing/

[Eve]

https://twitter.com/AppleSupport

[Eve]

If you are on Twitter, which can be great for customer service enquiries, information and that kind of thing, what I use it for mostly, they say they have customer service staff on that account 5am-8pm Pacific time, it's currently around 10:25 am Pacific time.

[Tilly2]

Did you log into your account when you where in LA?
Did you go to LA?

[Buenchico]

Simply opening an attachment on a dodgy email can be enough to dump malware onto your computer. (I can't think of any reason why Apple would need to include an attachment if they genuinely wanted to let you know about suspicious activity on your account). Run a full virus check, and a anti-malware check, straight away.

If you get an email (which is apparently from eBay, PayPal, Amazon, Apple, your bank or whoever) which tells you that you need to log into your account, you should NEVER do so via a link in the email. You should ALWAYS go direct to the relevant website and log in from there.

[carolegif]

Thank you all! I’ll change my password. Another one to remember!

[Peter Pedant]

whilst we are at it
has anhyone had a failed to deliver DHL email
and yes with a label to click to find out more !

[fiction-factory]

Doesn't look weird to me. Just looks like a typical scam/phishing email.
Just delete any such emails. If you thik it may possibly be genuine then just log in to your Apple(paypal/NatWest/Facebook/TalkTalk/ebay, etc ) in the normal way by typing in the real address and see if there are any messages

[Buenchico]

>>> has anyone had a failed to deliver DHL email

Is there anyone who hasn't? (I hardly get any phishing emails but I've had a few 'failed to deliver' ones).

[Prudie]

Carolegif and others - this is banged into us so much at work that I forget people might still do this but never never use a link in an email or attachment to log into an account (unless you re 100% sure it's genuine).

[Peter Pedant]

oh thanks
yes I did ( delete )
of course if they had failed to deliver they would have left a card
durrr

DHL was the first from that firm.

[carolegif]

Thank you all. I normally just delete them off, but with being away (in Ibiza, family wedding), I was caught off guard. Years ago my credit card was hacked and money was taken out to buy an exotic pet in Valifornia!

[carolegif]

California even!