Holiday Accom Details Change

[malagabob]

If you book a package holiday months before when the accommodation is described as self catering. Cooker Pots pans cutlery plates etc etc. Then you get a update off the tour operator 2 months before departure, saying it’s changed to just kettle and toaster. Would you expect to be able to get a refund or compensation.

[Peter Pedant]

compo not sure - you would be accepting the change
refund deffo
say that the description ( kettle and toaster ) doesnt match what you bought

Misrep act 1967 ( allows you to unwind the contract )

very sorry this occurred
as everyone wouldhave been looking forward etc

[ubasses]

https://www.which.co.uk/consumer-rights/regulation/package-travel-regulations

Scroll nearly to the bottom to Can I cancel my package holiday.
You would probably need to read through the terms and conditions of you contract as they may have covered their backs by putting in a clause allowing them to change certain changes.

[Peter Pedant]

hi ubasses

I think you could make a case that the changes are so great it is basically a different contract ....

in which case attempts to enforce it may be defeated by the contract unfair clauses act ....