News3 mins ago
Direct Line Fee Before Claim!
Direct Line want us to pay them £250 BEFORE they’ll even look at our burglary claim!
This is the excess. Is this legal? Is it normal? What choice do we have?
BB
This is the excess. Is this legal? Is it normal? What choice do we have?
BB
Answers
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No best answer has yet been selected by bainbrig. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.My understanding of an excess is that if your claim is say £1500 and your excess is £250, then you'll get £1250. If your claim is less than £250 then you'll get nothing.
A fee that you'll pay them to come out does not sound like an excess, but what do I know? If you have to pay them a fee in advance to come out then, as long as your claim is for more than the excess, I would imagine you'll get that fee back one way or the other.
A fee that you'll pay them to come out does not sound like an excess, but what do I know? If you have to pay them a fee in advance to come out then, as long as your claim is for more than the excess, I would imagine you'll get that fee back one way or the other.
teacake I don't think so. There must be many people who can't just immediately cough up the excess, especially if they have had a domestic disaster and have had to find the cash for other immediate needs....also yes you know it will have to be paid in the event of a genuine claim but to have to pay iot even before the clain is investigated, IMO turns it from an excess to a fee.
yeah apparently - christ BB
https:/ /www.mo ney.co. uk/exce ss-insu rance/w hat-is- excess- insuran ce.htm
scroll down to
For example, if your car insurance excess is £250, you have to pay this before you can claim on your policy. But with excess insurance, you then get the £250 paid back.
which clearly says - pay before claim ....sorry
[this is not too difficult is it? I am getting quite a lot of:
"me no understand wot PP thay" on AB today. my fault I am sure]
https:/
scroll down to
For example, if your car insurance excess is £250, you have to pay this before you can claim on your policy. But with excess insurance, you then get the £250 paid back.
which clearly says - pay before claim ....sorry
[this is not too difficult is it? I am getting quite a lot of:
"me no understand wot PP thay" on AB today. my fault I am sure]
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