Skirmish At The Doctors.

[Caran]

Sat in reception waiting. Heard a bit of noise. A man in the queue at the desk started shouting at a queue jumper. It got a bit nasty, bit of grabbing and pulling and lots of insults being thrown. I was quite near to it. I shouted at the men to pack it in and grow up. Another man pulled them apart. It could have been really nasty.
You don't expect something like that in a surgery!

[tonyav]

Blimey, if they were up for a fight they couldn't have been to ill.

[jno]

perhaps the receptionists should have told them to get in line? They ought to be keeping half an eye on what order people join the queue, same as people behind the counter in shops do.

[Caran]

Receptionist just sat there with a blank look. Never commented even when the instigator tried to justify his outburst. He was totally in the wrong.

[TonyV]

I had similar experience in my doctors surgery a couple of years ago, guy came in demanding a immediate appointment was shouting at receptionists. I got up to assist, to explain to the guy that is no way to talk to receptionists, then he started having a go at me asking if I wanted a fight or was I policeman, I said no but I can get one here quickly. A doctor had heard the noise and talked the guy down. Receptionists thanked me.

[ummmm]

With my doctors you sign yourself in.

[tonyav]

And at mine, on an electronic gadget on the wall.

[TonyV]

yes do that with mine but guy just went straight up to receptionist demanding an immediate appointment.

[TonyV]

He had not previously booked an appointment.

[tonyav]

Queue jumper then.

[TonyV]

tonyav I don't know, think he had just taken some illegal drugs and was out of his mind quite literally.