Browser Not Opening Properly

Khandro | 13:14 Sun 13th Oct 2019 | Computers

3 Answers

Something has happened on my wife's lap-top; at startup when she clicks on the icon on the desktop for windows explorer (W7) instead of the full Google page showing only the top appears with most of the desktop 'in front' of it & you have to click & hold the top edge of the desktop image & drag it down to the bottom of the screen to reveal the full browser page.

It's as if the desktop image is remaining at the front of the screen, any ideas why please?

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HansUrbancka

Hello Khandro.....It would assist my attempt to help if you would answer the following:-

1. Is it only happening when the shortcut icon on the desktop is activated, or does it also happen when the main icon is clicked onto in the list of programmes which you can call-up on the left hand side of screen. ?

2. Do you get half pages on other than the Google Search page. ?

3. Is Internet Explorer up-to-date. It should be IE 11. ?

4. What happens if you press F11 when you see the half page. ?

Hans.

Khandro

Question Author

Hans; Thank you, I've just been taking a look & I may have cured it; It was opening up on half the screen on both icons, but I just tried clicking on the maximise button at the top & it appears to have corrected itself, I hope this lasts.

HansUrbancka

Cheers Khandro.......Hope it stays OK. I was about to make suggestions that you change your Browser to Firefox and use Bing as your Search Engine.

Hans.

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