i have since found that i have a norton folder that cannot be deleted ??? access denied the folder is called script blocking could this be part of the problem i have tried safe mode even disabled it under selective start and i still cant delete it, anyone help
Save all the files you need onto a disc .Reformat your hard drive,install your xp,then norton.At this point load your saved files into their relavent destinations then run a virus check.(Remember to check what your various drivers are and associated to.)