News1 min ago
Samsung Tv Lost Channels
19 Answers
I have a Samsung TV which has recently lost some channels. I've done a normal re tune but no joy.
A Google search suggested I do a factory re set but how do I get there?
It says press menu on the remote but mine doesn't have one, I'm going round in circles, tearing my hair out, can anyone help?
The model is ue48h6400ak if that helps.
A Google search suggested I do a factory re set but how do I get there?
It says press menu on the remote but mine doesn't have one, I'm going round in circles, tearing my hair out, can anyone help?
The model is ue48h6400ak if that helps.
Answers
1 to 19 of 19
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Is this the remote that you have? - says here it's the original for your model
http://
http://
It's an aerial problem!!!
TV channels are grouped into 'mutliplexes', with each multiplex using a different frequency. In an ideal world, the elements of an aerial should be exactly the correct length to 'resonate' with the frequency that aerial is designed to receive. So, theoretically, you need a separate aerial on your roof for each group of channels.
That's clearly impractical, so we use aerials which are only a 'rough match' to each of the incoming frequencies. That means than any given aerial will be better at receiving some groups of channels than others. When the signal strength is good that doesn't matter but if the signal strength drops you'll lose the channels which use a multiplex the aerial isn't very good at picking up.
Start by checking here
http://
or here
https:/
to see if your local TV transmitter is temporarily operating on reduced power.
If it's not, the chances are that either:
(a) there's a loose connection somewhere on your aerial cable (such as where it plugs into the TV) ; or
(b) it's been knocked out of alignment by the recent storms.
If it's (a) then all you need to do is plug the cable in properly.
If it's (b) you might need an aerial fitter to realign your aerial but, given that you still receive most channels OK, a simple aerial booster (around a tenner in larger supermarkets) should fix the problem.
TV channels are grouped into 'mutliplexes', with each multiplex using a different frequency. In an ideal world, the elements of an aerial should be exactly the correct length to 'resonate' with the frequency that aerial is designed to receive. So, theoretically, you need a separate aerial on your roof for each group of channels.
That's clearly impractical, so we use aerials which are only a 'rough match' to each of the incoming frequencies. That means than any given aerial will be better at receiving some groups of channels than others. When the signal strength is good that doesn't matter but if the signal strength drops you'll lose the channels which use a multiplex the aerial isn't very good at picking up.
Start by checking here
http://
or here
https:/
to see if your local TV transmitter is temporarily operating on reduced power.
If it's not, the chances are that either:
(a) there's a loose connection somewhere on your aerial cable (such as where it plugs into the TV) ; or
(b) it's been knocked out of alignment by the recent storms.
If it's (a) then all you need to do is plug the cable in properly.
If it's (b) you might need an aerial fitter to realign your aerial but, given that you still receive most channels OK, a simple aerial booster (around a tenner in larger supermarkets) should fix the problem.
Hi Darcey, did you get your retune sorted out? I bought a Samsung UE40KU6400 (highly recommended) last year and I don't have a Menu button on either of the two remotes that came with the TV. Where the Menu button is on other remotes mine shows Sports! In the past I have retuned but I can't remember how I did it. If you did find out perhaps you can tell me;-)
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