why are you doing this and not her ?
she has a lawyer and she goes right in and tells him - - fix it!
and they say "yes ma'am!" , " right now ma'am!" and charges her account that the NHS and therefore us, pays
anyway we seem to have been wrong footed
she/they/one has to use the MoJ portal
https://www.out-law.com/topics/regulatory/health--safety/personal-injury-and-employer-liability-portal/
when did she bring her action ?
and if it after 2013 - then it is all run by this scheme
which er I have never heard of before - oops !
and yes an interim payment is time limited - actualy terms from her lawyer
[ I have to say that if the lawyer is using the Portal which he is obliged to do for claims after 2013 - then she has been asking you questions she must have known what the answer was ...]
https://www.co-oplegalservices.co.uk/media-centre/articles-jan-aug-2015/how-the-moj-portal-works/
I am gonna leave this here BUT
has anyone noticed the deliberate mistake ?